Guest Services Representative

We are looking for an outgoing, enthusiastic and responsible individual to join the Guest Services team at Central City as a part-time Guest Services Representative.

Responsibilities:

  • Sell/track Gift Cards and Student Price Cards and provide services including gift wrap, equipment rentals, lost and found, etc.
  • Greet customers and handle customer and tenant inquiries professionally and effectively.
  • Provide customers with centre information (store, parking, hours, directions, promotion details, etc.)
  • Support marketing programs.
  • Answer telephones, prepare mail and courier packages, and general clerical duties as requested by management.

Qualifications:

  • Must be able to work flexible hours.
  • Available for day and night shifts.
  • Customer service or related experience.
  • Strong customer-focussed communication and listening skills.
  • Computer skills with Microsoft Office (Excel and Word).
  • Good organizational skills and ability to learn and adapt quickly.
  • Ability to solve problems on your own.
  • Must be physically able to lift 20 lbs. or more.
  • Conscientious and willing to take on additional responsibilities.

Interested candidates should email their resume to Shannon May, Guest Services Supervisor, at smay@blackwoodpartners.com.

Building Maintenance Technician

Reporting
The Building Maintenance Technician will report to the Director, Operations, Central City, Blackwood Partners Management Corporation.

Purpose of Position

  • The Building maintenance technician is responsible for performing routine building maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, etc.).
  • The primary goal of this position is to support the Operations Department with operational procedures to maximize the efficient management and operation of the building.


Responsibilities

  • Establish positive relationships with tenants.
  • Ensure the property and building is maintained in top condition.
  • Perform daily maintenance checks for escalators.
  • Carry out routine maintenance duties as assigned, including: (basic electrical, plumbing & general washroom repairs, painting, drywall, floor & ceiling tile replacement, light bulb replacement, carpeting, HVAC filter replacement, exterior landscaping and parking lot maintenance).
  • Assist with routine grounds keeping, snow removal, and de-icing of walkways, moving and storing outdoor furniture.
  • Assist marketing and specialty leasing with set-up and removal of displays, stages, and equipment as assigned.
  • Transports and move heavy or bulky equipment and furniture throughout the property.
  • Ensure compliance with all municipal codes and governing authorities’ policies and procedures and company policy.
  • Maintain computer records (maintenance logs) of work performed on all mechanical equipment under supervision of the Senior Building Engineer.
  • Respond to all emergencies as required.
  • Other projects or duties as required.
  • Blackwood Partners reserves the right to modify the job description as required from time to time.


Skills and Experience

  • Minimum of 2-3 years of maintenance or related experience
  • Able to perform skilled construction and maintenance tasks such as drywall, basic plumbing and electrical.
  • Training and experience in the safe use of power and hand tools.
  • Able to be flexible, self-motivated and take initiative.
  • Able to work independently and in a team environment.
  • Able to work and accomplish tasks without direct supervision.
  • Able to plan and organize work efficiently and effectively.
  • Able to perform physical work including bending, stooping, kneeling, pushing, pulling and lifting up to 50lbs.
  • Able to follow safe work procedures to keep self and others safe while handling and operating various power and hand tools, equipment, and hazardous chemicals.
  • Able to work in variable environments including dust, warm or cold temperatures, etc.
  • Ability to work varying shifts and days as required.
  • Able to communicate effectively, both oral and written.
  • Computer Skills – Basic computer knowledge.

Email resume along with salary expectations to Daniella Leck, General Manager, at dleck@blackwoodpartners.com.

Located in the centre of Surrey, Central City is a mixed-use development combining 140 retail stores, restaurants, services, Simon Fraser University campus, and a AAA office tower.

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Contact Information

2153 Central City,
10153 King George Blvd,
Surrey, British Columbia,
Canada V3T 2W1

notifications@centralcity.ca

604.587.7773

Shopping Centre Hours

Monday 10:00am – 7:00pm
Tuesday 10:00am – 7:00pm
Wednesday 10:00am – 9:00pm
Thursday 10:00am – 9:00pm
Friday 10:00am – 9:00pm
Saturday 10:00am – 7:00pm
Sunday & Holidays 11:00am – 6:00pm

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