Property Accountant

Profile Summary

The Property Accountant will report to the Manager, Accounting and will be responsible for the accounting and record keeping of our diverse portfolio of clients.

Duties and Responsibilities

  • Full cycle accounting including preparing journal entries, income statement, balance sheet, bank reconciliation, recovery true-ups, variance analysis, GST returns, cash flow forecasts and other financial reporting analysis on monthly and quarterly basis;
  • Assist in preparing monthly and quarterly reports to client;
  • Ensure timely and accurate preparation of year end audit package requirements;
  • Assist in preparing year end tenant operating and tax reconciliations;
  • Assist in annual budgeting process for each of the properties under management;
  • Assist Property Management and other departments as requested with providing accurate/timely accounting information;
  • May involve supervision of junior accounting staff;
  • Other projects as required.

Qualifications

  • Post-secondary accounting degree or CPA qualification;
  • Minimum 3 years’ experience in property management accounting.

Relationship/Leadership Skills

  • Excellent computer skills, with proficiency in Excel, Microsoft Word and accounting software packages; MRI experience an asset;
  • Good analytical skills, attention to detail, and capable of self-management and prioritization to ensure deadlines are met;
  • Excellent written and oral communication skills;
  • Team player with a strong sense of responsibility

Please email resume along with salary expectations to Sam Rajagopalan, Manager, Accounting, at srajagopalan@blackwoodpartners.com.

Building Maintenance Technician

Reporting
The Building Maintenance Technician will report to the Director, Operations, Central City, Blackwood Partners Management Corporation.

Purpose of Position

  • The Building maintenance technician is responsible for performing routine building maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, etc.).
  • The primary goal of this position is to support the Operations Department with operational procedures to maximize the efficient management and operation of the building.


Responsibilities

  • Establish positive relationships with tenants.
  • Ensure the property and building is maintained in top condition.
  • Perform daily maintenance checks for escalators.
  • Carry out routine maintenance duties as assigned, including: (basic electrical, plumbing & general washroom repairs, painting, drywall, floor & ceiling tile replacement, light bulb replacement, carpeting, HVAC filter replacement, exterior landscaping and parking lot maintenance).
  • Assist with routine grounds keeping, snow removal, and de-icing of walkways, moving and storing outdoor furniture.
  • Assist marketing and specialty leasing with set-up and removal of displays, stages, and equipment as assigned.
  • Transports and move heavy or bulky equipment and furniture throughout the property.
  • Ensure compliance with all municipal codes and governing authorities’ policies and procedures and company policy.
  • Maintain computer records (maintenance logs) of work performed on all mechanical equipment under supervision of the Senior Building Engineer.
  • Respond to all emergencies as required.
  • Other projects or duties as required.
  • Blackwood Partners reserves the right to modify the job description as required from time to time.


Skills and Experience

  • Minimum of 2-3 years of maintenance or related experience
  • Able to perform skilled construction and maintenance tasks such as drywall, basic plumbing and electrical.
  • Training and experience in the safe use of power and hand tools.
  • Able to be flexible, self-motivated and take initiative.
  • Able to work independently and in a team environment.
  • Able to work and accomplish tasks without direct supervision.
  • Able to plan and organize work efficiently and effectively.
  • Able to perform physical work including bending, stooping, kneeling, pushing, pulling and lifting up to 50lbs.
  • Able to follow safe work procedures to keep self and others safe while handling and operating various power and hand tools, equipment, and hazardous chemicals.
  • Able to work in variable environments including dust, warm or cold temperatures, etc.
  • Ability to work varying shifts and days as required.
  • Able to communicate effectively, both oral and written.
  • Computer Skills – Basic computer knowledge.

Email resume along with salary expectations to Daniella Leck, General Manager, at dleck@blackwoodpartners.com.

Guest Services Supervisor

Reporting

The Guest Services Supervisor reports to the Marketing & Community Relations Manager with dotted line responsibilities to the Assistant Property Manager at Central City.

Purpose of Position

The Guest Services Supervisor is responsible for managing all Guest Services staff and ensuring the efficient operation of the Guest Services centre. Please note evening and weekend shifts may be required from time to time.

The primary goal of this position is to provide best in class customer service for tenants and customers to the property and reception duties for the administration office.

Responsibilities

Guest Services 

  • Responsible for supervising, training, coordinating and motivating all guest services employees including, assigning responsibilities and evaluating employee performance
  • Plan and prepare work schedules and provide payroll information according to company policy
  • Review and check quality of work of subordinates such as reports, records, and applications for accuracy and content, and corrects errors
  • Conduct annual performance reviews with Guest Services staff in conjunction with the Marketing & Community Relations Manager. On a regular basis, communicate job expectations to Guest Services staff.
  • Responsible for the timely completion and accuracy of all customer service related reporting and the development of new reports that will improve understanding of the customer service process. The major reports listed below should be completed by the 10th of the month following:
    • Monthly Statistics Tracking Report
    • Store Request Summary
    • Tenants Late Opening/Early Closing Tracking Spreadsheet
    • Gift Card Tracking Statistics Report
    • Other reports as requested
  • Make recommendations to management concerning staff and procedural improvements
  • Maintain Guest Services Manual
  • Manage and resolve all customer complaints and problems through regular and systematic communication with all departments
  • Create gift baskets for charitable donations as requested
  • Perform all duties as a Guest Services Representative:
    • Assist customers with shopping centre information (eg. hours, promotional details)
    • Perform year round and seasonal services such as gift wrapping, coat and parcel check, lending strollers and wheelchairs, emergency baby supplies, lost and found, first aid and safe walk program (via security), and respond to email inquiries via “contact us” form
    • Sell and track centre gift card sales
    • Support marketing programs by communicating and promoting marketing information to customers
    • Track results of promotions, tallying contest entries and performing various marketing related duties
    • Maintain show card replacements, replenish brochure racks, event preparation
    • Maintain, clean and organize the Guest Services work area, and sanitize strollers and wheelchairs on a daily basis

Reception

  • Arrange all outgoing mail and couriers
  • Receive and distribute contents of incoming mail and couriers
  • Oversee organization/cleanliness of the supply/copier room, office storage room, south administration, and kitchen
  • Assist with office repairs coordination, as requested
  • Order office supply inventory; including but not limited to business cards, company letterhead and envelopes, supplies for copier machines, inventory levels in the postage machine, and kitchen supplies
  • Maintain all inventory spending in excel tracking report
  • Manage the North and South Admin boardroom bookings
  • Coordinate for management, as requested: staff events, travel, lunch/dinner reservations, meeting reservations/bookings, and staff lunches/meetings
  • Provide coverage to Tenant Services during vacation and sick days
  • Perform any and all other duties as requested by management.

Skills and Experience

  • A minimum of a high school or college diploma in a marketing, retailer, or business field
  • One to three years retail customer experience
  • Self-motivated, proactive team leader who is able to manage multiple projects simultaneously
  • Ability to communicate effectively and professionally
  • Coach and motivate staff in the achievement of performance goals
  • Exercise discretion and confidentiality

Computer Skills

  • Intermediate knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)

Apply

To apply, email resume along with salary expectations to Meghan McCrea, Marketing & Community Relations Manager, at mmccrea@blackwoodpartners.com.

 

Guest Services Representative

We are looking for an outgoing, enthusiastic and responsible individual to join the Guest Services team at Central City as a part-time Guest Services Representative.

Responsibilities:

  • Sell/track Gift Cards and Student Price Cards and provide services including gift wrap, equipment rentals, lost and found, etc.
  • Greet customers and handle customer and tenant inquiries professionally and effectively.
  • Provide customers with centre information (store, parking, hours, directions, promotion details, etc.)
  • Support marketing programs.
  • Answer telephones, prepare mail and courier packages, and general clerical duties as requested by management.

Qualifications:

  • Must be able to work flexible hours.
  • Available for day and night shifts.
  • Customer service or related experience.
  • Strong customer-focussed communication and listening skills.
  • Computer skills with Microsoft Office (Excel and Word).
  • Good organizational skills and ability to learn and adapt quickly.
  • Ability to solve problems on your own.
  • Must be physically able to lift 20 lbs. or more.
  • Conscientious and willing to take on additional responsibilities.

Interested candidates should email their resume to Shannon May, Guest Services Supervisor, at smay@blackwoodpartners.com.

Located in the centre of Surrey, Central City is a mixed-use development combining 140 retail stores, restaurants, services, Simon Fraser University campus, and a AAA office tower.

Don’t miss out. Join our Circle Club e-newsletter for member-only giveaways, updates, promotions, events, and exclusive offers!

Contact Information

2153 Central City,
10153 King George Blvd,
Surrey, British Columbia,
Canada V3T 2W1

notifications@centralcity.ca

604.587.7773

Shopping Centre Hours

Monday 10:00am – 7:00pm
Tuesday 10:00am – 7:00pm
Wednesday 10:00am – 9:00pm
Thursday 10:00am – 9:00pm
Friday 10:00am – 9:00pm
Saturday 10:00am – 7:00pm
Sunday & Holidays 11:00am – 6:00pm

Follow & Share