Building Maintenance Technician

Reporting
The Building Maintenance Technician will report to the Director, Operations, Central City, Blackwood Partners Management Corporation.

Purpose of Position

  • The Building maintenance technician is responsible for performing routine building maintenance tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, etc.).
  • The primary goal of this position is to support the Operations Department with operational procedures to maximize the efficient management and operation of the building.


Responsibilities

  • Establish positive relationships with tenants.
  • Ensure the property and building is maintained in top condition.
  • Perform daily maintenance checks for escalators.
  • Carry out routine maintenance duties as assigned, including: (basic electrical, plumbing & general washroom repairs, painting, drywall, floor & ceiling tile replacement, light bulb replacement, carpeting, HVAC filter replacement, exterior landscaping and parking lot maintenance).
  • Assist with routine grounds keeping, snow removal, and de-icing of walkways, moving and storing outdoor furniture.
  • Assist marketing and specialty leasing with set-up and removal of displays, stages, and equipment as assigned.
  • Transports and move heavy or bulky equipment and furniture throughout the property.
  • Ensure compliance with all municipal codes and governing authorities’ policies and procedures and company policy.
  • Maintain computer records (maintenance logs) of work performed on all mechanical equipment under supervision of the Senior Building Engineer.
  • Respond to all emergencies as required.
  • Other projects or duties as required.
  • Blackwood Partners reserves the right to modify the job description as required from time to time.


Skills and Experience

  • Minimum of 2-3 years of maintenance or related experience
  • Able to perform skilled construction and maintenance tasks such as drywall, basic plumbing and electrical.
  • Training and experience in the safe use of power and hand tools.
  • Able to be flexible, self-motivated and take initiative.
  • Able to work independently and in a team environment.
  • Able to work and accomplish tasks without direct supervision.
  • Able to plan and organize work efficiently and effectively.
  • Able to perform physical work including bending, stooping, kneeling, pushing, pulling and lifting up to 50lbs.
  • Able to follow safe work procedures to keep self and others safe while handling and operating various power and hand tools, equipment, and hazardous chemicals.
  • Able to work in variable environments including dust, warm or cold temperatures, etc.
  • Ability to work varying shifts and days as required.
  • Able to communicate effectively, both oral and written.
  • Computer Skills – Basic computer knowledge.

Email resume along with salary expectations to Daniella Leck, General Manager, at dleck@blackwoodpartners.com.

Guest Services Supervisor

Reporting

The Guest Services Supervisor reports to the Marketing & Community Relations Manager with dotted line responsibilities to the Assistant Property Manager at Central City.

Purpose of Position

The Guest Services Supervisor is responsible for managing all Guest Services staff and ensuring the efficient operation of the Guest Services centre. Please note evening and weekend shifts may be required from time to time.

The primary goal of this position is to provide best in class customer service for tenants and customers to the property and reception duties for the administration office.

Responsibilities

Guest Services 

  • Responsible for supervising, training, coordinating and motivating all guest services employees including, assigning responsibilities and evaluating employee performance
  • Plan and prepare work schedules and provide payroll information according to company policy
  • Review and check quality of work of subordinates such as reports, records, and applications for accuracy and content, and corrects errors
  • Conduct annual performance reviews with Guest Services staff in conjunction with the Marketing & Community Relations Manager. On a regular basis, communicate job expectations to Guest Services staff.
  • Responsible for the timely completion and accuracy of all customer service related reporting and the development of new reports that will improve understanding of the customer service process. The major reports listed below should be completed by the 10th of the month following:
    • Monthly Statistics Tracking Report
    • Store Request Summary
    • Tenants Late Opening/Early Closing Tracking Spreadsheet
    • Gift Card Tracking Statistics Report
    • Other reports as requested
  • Make recommendations to management concerning staff and procedural improvements
  • Maintain Guest Services Manual
  • Manage and resolve all customer complaints and problems through regular and systematic communication with all departments
  • Create gift baskets for charitable donations as requested
  • Perform all duties as a Guest Services Representative:
    • Assist customers with shopping centre information (eg. hours, promotional details)
    • Perform year round and seasonal services such as gift wrapping, coat and parcel check, lending strollers and wheelchairs, emergency baby supplies, lost and found, first aid and safe walk program (via security), and respond to email inquiries via “contact us” form
    • Sell and track centre gift card sales
    • Support marketing programs by communicating and promoting marketing information to customers
    • Track results of promotions, tallying contest entries and performing various marketing related duties
    • Maintain show card replacements, replenish brochure racks, event preparation
    • Maintain, clean and organize the Guest Services work area, and sanitize strollers and wheelchairs on a daily basis

Reception

  • Arrange all outgoing mail and couriers
  • Receive and distribute contents of incoming mail and couriers
  • Oversee organization/cleanliness of the supply/copier room, office storage room, south administration, and kitchen
  • Assist with office repairs coordination, as requested
  • Order office supply inventory; including but not limited to business cards, company letterhead and envelopes, supplies for copier machines, inventory levels in the postage machine, and kitchen supplies
  • Maintain all inventory spending in excel tracking report
  • Manage the North and South Admin boardroom bookings
  • Coordinate for management, as requested: staff events, travel, lunch/dinner reservations, meeting reservations/bookings, and staff lunches/meetings
  • Provide coverage to Tenant Services during vacation and sick days
  • Perform any and all other duties as requested by management.

Skills and Experience

  • A minimum of a high school or college diploma in a marketing, retailer, or business field
  • One to three years retail customer experience
  • Self-motivated, proactive team leader who is able to manage multiple projects simultaneously
  • Ability to communicate effectively and professionally
  • Coach and motivate staff in the achievement of performance goals
  • Exercise discretion and confidentiality

Computer Skills

  • Intermediate knowledge of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)

Apply

To apply, email resume along with salary expectations to Meghan McCrea, Marketing & Community Relations Manager, at mmccrea@blackwoodpartners.com.

 

Product Manager/Visual Merchandiser

Are you a leader who has an exceptional creative and fashion-forward vision? Are you inspired by fashion and motivated by a fast-paced and changing environment? Then we’re looking for you!

You and a fashion career with Le Château…that’s a perfect fit!

Le Château offers a rewarding employment experience with opportunity for continuous career development. You’ll work in a collaborative environment where you’ll be involved in the execution of merchandising directives to build Le Château’s brand image.

Our Product Managers will:

  • Be a successful role model for their store team, support the company by implementing business-minded visual presentations that combine the latest fashion trends, uphold our high standards, and represent Le Château’s exclusive brand by creating a unique shopping experience
  • Be experienced in the field of merchandising and/or have a post-secondary Merchandising education

As a Product Manager, Le Château is dedicated to providing you with:

  • A 50% discount on all fashion for work
  • A flexible full-time schedule that is supportive of your work/life balance
  • Open knowledge of corporate strategies & financial information, and influence over product, store operations, and other aspects of Le Château’s business development decisions, allowing you to take ownership and pride in the achievements of your store as well as Le Château’s corporate results
  • On-going leadership and career training that enables you to build valuable industry skills for your future, and foster personal and professional growth in yourself and your store team
  • Internships and Summer Placements in our Montreal Head Office in departments including Buying, Operations, Distribution, and Finance
  • Lucrative incentive programs, great contests, education allowance, a competitive benefits package, and much more!

Apply at Le Château in-store today or online at lechateau.com.

Full-Time Jr Assistant Manager (Key Holder)

Are you a leader who is able to encourage and drive your sales team to deliver higher results?

Are you inspired by fashion and motivated by a fast-paced and changing environment? Then we’re looking for you!

You and a fashion career with Le Château …..that’s a perfect fit!

Le Château offers a rewarding employment experience with opportunity for continuous career development. You’ll work in a collaborative environment where each person has the ability to contribute to the success of our brand.

Our Junior Assistant Managers will:

  • Demonstrate successful leadership ability
  • Possess a proven track record of meeting or exceeding sales targets
  • Assist with the selection, development, and retention of a knowledgeable and engaged sales team

As a Junior Assistant Manager, Le Château is dedicated to providing you with:

  • A 50% discount on all Fashion for Work
  • A flexible full-time schedule that is supportive of your work/life balance
  • Open knowledge of corporate strategies & financial information, and influence over product, store operations, and other aspects of Le Château’s business development decisions, allowing you to take ownership and pride in the achievements of your store as well as Le Château’s corporate results
  • On-going leadership and career training that enables you to build valuable industry skills for your future, and foster personal and professional growth in yourself and your Store team
  • Internships and Summer Placements in our Montreal Head Office in departments including Buying, Operations, Distribution, and Finance
  • Lucrative incentive programs, great contests and much more!

Join the Le Château team as a Junior Assistant Manager, and experience the exciting and rewarding difference of a career at Le Château!

Assistant Manager

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

  • Coaching, and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates and store leadership
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

Qualifications

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays

Optometrist’s Assistant

Full and part-time positions available at Dr.Rick Wong Optometry Clinics located at Central City. We are a busy and well-established optometry clinic that has provided quality eye care to Surrey residents for over sixteen years. We are seeking exceptional individuals who will help us continue to elevate the quality of eye care in the future. The ideal candidate has excellent phone and organizational skills and a demonstrated ability to deliver outstanding customer service. The main responsibilities include, but are not limited to:

  • Performing general patient reception duties.
  • Operating eye exam instrumentation.
  • Assisting in contact lens patient services.

The clinic is open seven days per week and requires candidates to be available on weekends and holidays. Candidates must be able to travel between clinic locations as well. Compensation includes a competitive hourly wage with incentives and an extended medical plan. Candidates may apply by submitting a cover letter and resume to rweyeclinicjobs@gmail.com. Please do not call the clinic. Due to the number of applications anticipated, we are only able to contact candidates selected for an interview.

Located in the centre of Surrey, Central City is a mixed-use development combining 140 retail stores, restaurants, services, Simon Fraser University campus, and a AAA office tower.

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Contact Information

2153 Central City,
10153 King George Blvd,
Surrey, British Columbia,
Canada V3T 2W1

notifications@centralcity.ca

604.587.7773

Shopping Centre Hours

Monday 10:00am – 7:00pm
Tuesday 10:00am – 7:00pm
Wednesday 10:00am – 9:00pm
Thursday 10:00am – 9:00pm
Friday 10:00am – 9:00pm
Saturday 10:00am – 7:00pm
Sunday & Holidays 11:00am – 6:00pm

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