Supervisor Trainee

T&T Supermarket

Full-time, Part-time
T&T Supermarket
Posted 2 months ago

Company Introduction

T&T Supermarket Inc. was found in 1993 with two stores in BC. Since then, it has expanded rapidly to become Canada’s largest Asian supermarket chain with 29 stores across the country: 13 in Metro Vancouver, 6 in Alberta, and 10 in Ontario (8 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the Department Head (or his/her delegate), the Supervisor Trainee is responsible for supporting the Department Head (DH) and Assistant Department Head (ADH) in providing guidance, supervision and set as a good example for Store Assistants to follow.

Major Responsibilities

  • Provide guidance and supervision to Store Associates, ensure fair distribution of work and daily operational procedures are strictly executed
  • Assist department leaders to train staff, provide feedback on staff performance, and maintain daily operations as and when required
  • Manage product quality, food safety, freshness and ensure company policies are strictly practiced within the department
  • Handle customers’ complaints, deliver exceptional customer service and relate customer feedback to department leaders
  • Conduct quality and inventory control, responsible for equipment and tools maintenance, follow up and the cleanliness, hygiene and workplace safety of the department

Knowledge, Skills and Ability Requirements

  • Recent college/university graduates preferably from a business related discipline; experienced applicants possessing less qualification may also apply
  • Has a keen interest in developing a career in the supermarket/retail business
  • Accountable, pleasant and self-motived
  • A good team player
  • Possess great interpersonal and customer service skills
  • Good communication skills, bilingual in English and Chinese (Cantonese &/or Mandarin) is a definite advantage
  • Some experience in customer services and/or store operation is highly preferred
  • Possess good computer skills in MS Office

How to Apply

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Job Features

Job CategoryRetail Jobs

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