Guest Services Closed

Please be advised that Guest Services is temporarily closed. The following services will be unavailable until Guest Services reopens:

  • Gift Card purchases
  • Centre directions and store information
  • Tourism and travel information
  • Stroller rentals
  • Wheelchair and walker loans
  • Coat and parcel check
  • Portable charger loan service
  • Emergency baby supplies
  • Student Price Card sales
  • Gift wrapping services
  • Lost and found service

For shopping centre inquiries please contact

We apologize for the inconvenience and thank you for your understanding during this time.

Additional Services

  • 3 hour free customer parking is available onsite at Central City including a multi-level parkade off of University Boulevard and surface lots. Parking limit is 3 hours. There is extended-hours pay parking available offsite at adjacent surface and underground lots.
  • Play Central (children’s play area by Winners).
  • Two Parent’s Rooms (adjacent to Burger King on the upper level and the Canadian Passport office on the lower level).
  • Free electric vehicle charging service (2 stations at the parking lot by Shoppers Drug Mart and 2 on the rooftop parking near the parkade).
  • Security and first aid services as needed. Please go to the security desk for assistance.
  • Safewalk program – Call a security guard at 604.588.7855 to walk you safely to your vehicle.

Gift Cards

Central City Gift Cards can be purchased at Guest Services.  The Central City Gift Card is redeemable at most of the centre’s 140 stores, restaurants, and services and is available in denominations from $5 to $500. Complimentary Gift Card holder provided with every card purchased. Cash, debit, Visa, and MasterCard accepted.  Gift Cards are subject to Terms and Conditions including a non-refundable monthly $2.50 Maintenance Fee that is deducted off the Gift Card balance after 15 months.  Lost or stolen Gift Cards are not replaced. For full terms and conditions, click here.

Check your Central City Gift Card balance here.

Find on Map.

Located in the centre of Surrey, Central City is a mixed-use development combining 140 retail stores, restaurants, services, Simon Fraser University campus, and a AAA office tower.

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Contact Information

2153 Central City,
10153 King George Blvd,
Surrey, British Columbia,
Canada V3T 2W1


*Shopping Centre Hours

Monday 10:00am – 7:00pm
Tuesday 10:00am – 7:00pm
Wednesday 10:00am – 9:00pm
Thursday 10:00am – 9:00pm
Friday 10:00am – 9:00pm
Saturday 10:00am – 7:00pm
Sunday & Holidays 11:00am – 6:00pm

*Coronavirus (COVID-19) Central City Update

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